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My insurance company recommended Energy Star. When Charles Poux was assigned my case, the process went smoothly. In the beginning, the insurance company only approved a partial roof repair. Charles met with the Claims Rep. and was able to get the insurance company to agree to cover a full roof. Also, during this process, my mom was ill and I needed to leave town. He assured me that he would handle everything in a timely manner and would check in when the installation crew was at my house. And he did. He also spend time with me to go over the final costs and the insurance costs which can be very confusing. He was very thorough and caring. He also helped me pick out roof and gutter colors. And I'm really happy with the choices. The company as a whole was very nice and easy to work with. I highly recommend the company.
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